{"id":11,"date":"2025-12-15T16:01:32","date_gmt":"2025-12-15T16:01:32","guid":{"rendered":"https:\/\/elitecarry.shop\/?page_id=11"},"modified":"2026-02-22T16:00:35","modified_gmt":"2026-02-22T16:00:35","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/elitecarry.shop\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\">Refund and Returns Policy<\/h1>\n\n\n\n<h3 class=\"wp-block-heading\">RETURN POLICY:<\/h3>\n\n\n\n<p>Customers have <strong>180 days from the date of delivery<\/strong> to request a return for orders placed within the <strong>United States only<\/strong>.<\/p>\n\n\n\n<p>Returns are <strong>completely free<\/strong>, and no return shipping charges will be applied.<br>There are <strong>no restocking fees<\/strong>.<br>Items marked as <strong>final sale<\/strong> are not eligible for return.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">ELIGIBILITY FOR RETURNS:<\/h3>\n\n\n\n<p>We accept the returns for the defective products. If te product is not defective than you have to qualify the return policies which are given below.<\/p>\n\n\n\n<p>To qualify for a return, the item must be <strong>unused<\/strong>, in its <strong>original condition<\/strong>, with <strong>tags attached<\/strong>, and returned in the <strong>original packaging<\/strong>. A receipt or valid proof of purchase is required. That is customer risponsibiltiy to ensure all these things are valid.<\/p>\n\n\n\n<p>To initiate a return request, please contact us at <strong><a href=\"mailto:info@elitecarry.shop\">support@elitecarry.online<\/a><\/strong>. Returns sent without prior approval will not be accepted.<\/p>\n\n\n\n<p>For any questions regarding returns, our support team is available at <strong><a href=\"mailto:info@elitecarry.shop\" data-type=\"link\" data-id=\"support@elitecarry.online\">support@elitecarry.online<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DAMAGES AND ISSUES:<\/h3>\n\n\n\n<p>Please inspect your order upon arrival. If you receive a <strong>damaged, defective, or incorrect item<\/strong>, contact us immediately so we can resolve the issue promptly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">NON-RETURNABLE ITEMS:<\/h3>\n\n\n\n<p>Items labeled as <strong>final sale<\/strong> and <strong>gift cards<\/strong> are non-returnable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">EXCHANGES:<\/h3>\n\n\n\n<p>If you would like to exchange an item, please return the original product first and place a new order for the replacement item.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">REFUNDS:<\/h3>\n\n\n\n<p>After we receive and inspect your return, we will notify you regarding the approval or rejection of your refund.<\/p>\n\n\n\n<p>If approved, the refund will be issued to your <strong>original payment method within 10 business days<\/strong>.<\/p>\n\n\n\n<p>Please note that banks or credit card providers may take <strong>up to 15 business days<\/strong> to reflect the refunded amount.<\/p>\n\n\n\n<p>If more than 15 business days have passed and you have not received your refund, please contact us at <strong><a href=\"mailto:info@elitecarry.shop\" data-type=\"link\" data-id=\"support@elitecarry.online\">support@elitecarry.online<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CONTACT INFORMATION:<\/h3>\n\n\n\n<p><strong>Brand Name:<\/strong> Elitecarry<br><strong>Customer Support:<\/strong> 24\/7<br><strong>Business Operating Hours:<\/strong> 9:00 AM to 4:00 PM (Monday to Friday)<br><strong>Email:<\/strong> <a href=\"support@elitecarry.online\"><\/a><a href=\"mailto:info@elitecarry.shop\">info@elitecarry.shop<\/a><br><strong>Physical Address:<\/strong> <a href=\"https:\/\/maps.app.goo.gl\/bMxMmT2sE9hwbUQA9\">1519 Crecent Shores, Ln Seabrook, TX 77586, USA<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy RETURN POLICY: Customers have 180 days from the date of delivery to request a return for<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elitecarry.shop\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elitecarry.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elitecarry.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elitecarry.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elitecarry.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":6,"href":"https:\/\/elitecarry.shop\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":942,"href":"https:\/\/elitecarry.shop\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/942"}],"wp:attachment":[{"href":"https:\/\/elitecarry.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}