Privacy Policy

OVERVIEW:

This Privacy Policy explains how Elitecarry (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from Elitecarry.com, or communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, whether a customer, website visitor, or individual whose information we collect.

Please read this Privacy Policy carefully.

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Any revisions will be posted on the Site with an updated “Last Updated” date.

HOW WE COLLECT AND USE PERSONAL INFORMATION:

We collect personal information from a variety of sources depending on your interaction with us.
We may use your information to communicate with you, provide and improve our Services, comply with legal obligations, enforce terms, and protect our rights and users.

WHAT PERSONAL INFORMATION WE COLLECT:

Information Collected Directly from You:

  • Contact details: Name, address, phone number, email
  • Order info: Billing/shipping address, payment confirmation
  • Account info: Username, password, security questions
  • Customer support info: Messages or data you send

Information Collected About Your Usage:

  • Automatically collected usage data using cookies and similar technologies (e.g., pixels) including IP address, browser, device info, and activity on our Site

Information Obtained from Third Parties:

  • Shopify (store host)
  • Payment processors
  • Advertising and analytics providers
    All third-party data is handled according to this Privacy Policy.

HOW WE USE PERSONAL INFORMATION:

  • To Provide Services: Process orders, ship products, manage accounts, handle returns
  • Marketing: Send promotional emails, ads, or offers
  • Security: Detect fraud, unauthorized access, and enforce account safety
  • Support and Improvement: Respond to queries and enhance user experience

COOKIES:

Cookies are used for store operations, analytics, and personalized ads. You may adjust browser settings to disable cookies, though this may affect your experience.

HOW WE DISCLOSE PERSONAL INFORMATION:

  • Vendors, IT services, payment providers, logistics partners
  • Marketing partners according to their privacy policies
  • Affiliates within our corporate group
  • Legal requirements or business transitions (e.g., merger, acquisition)

DISCLOSURE CATEGORIES:

  • Identifiers (name, email)
  • Commercial data (orders, returns)
  • Usage data (IP, cookies)
  • Geolocation data
  • Service providers, marketing partners, affiliates

THIRD-PARTY WEBSITES:

Our Site may link to third-party websites. Elitecarry is not responsible for their privacy practices. Please review their policies before sharing information.

CHILDREN’S DATA:

We do not knowingly collect data from children. If you believe your child has submitted personal data, contact us to request deletion.

SECURITY AND RETENTION:

We use reasonable security measures but cannot guarantee complete protection. Data is retained as long as necessary for legal, operational, or service purposes.

YOUR RIGHTS:

You may have rights to access, correct, delete, or restrict your personal information. You may also opt out of marketing communications or withdraw consent. Contact us to exercise these rights.

COMPLAINTS:

If you are not satisfied with our handling of your data, you may contact your local data protection authority or reach out to us directly.

INTERNATIONAL USERS:

Data may be transferred outside the EU, including to the United States, using legally compliant mechanisms such as Standard Contractual Clauses.

CONTACT INFORMATION:

Brand Name: Elitecarry
Customer Support: 24/7
Business Operating Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Email: info@elitecarry.shop
Physical Address: 1519 Crecent Shores, Ln Seabrook, TX 77586, USA